Refund Policy

We accept returns and exchanges in accordance with applicable Spanish and European consumer protection laws.

Eligible online purchases may be returned within 14 calendar days of delivery, provided that the item is unworn, unused, and returned in its original condition and packaging.

Please note that custom-made, personalized, engraved, resized, or bespoke pieces are non-refundable and exempt from the right of withdrawal in accordance with applicable consumer protection regulations.

Return shipping costs are the responsibility of the customer unless the item arrives damaged or incorrect.

Refunds will be issued to the original payment method once the returned item has been received and inspected.

If your order arrives damaged or you experience any issues with your purchase, please contact us as soon as possible so we can assist you.

To request a return or exchange, please contact us at info@saintastrid.com within the applicable return period.